1 reviews | Active since Dec 2009
Disappointing Customer Service
<p>I am very disappointed with how Edgars is handling my overpayment. They can't even find my payment to process the refund. Mzamani Ndove never replies to emails I send him, and no one else knows what is going on. Only too glad I have closed my account! Customer of 15 years gone!</p>
We must apologise for the delayed response.
Please be advised as per investigation, your query has been resolved by the accounts department on the 11th July 2016. We must apologise for the inconvenience and frustration caused.
Your reference number is ***/GO
Kind regards,
Edcon customer experience team,
***
We must apologise for the delayed response.
Please be advised as per investigation, your query has been resolved by the accounts department on the 11th July 2016. We must apologise for the inconvenience and frustration caused.
Your reference number is ***/GO
Kind regards,
Edcon customer experience team,
***
What a drama to resolve an overpayment. Empty promises all the time! Really not good enough.
What a drama to resolve an overpayment. Empty promises all the time! Really not good enough.