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Simangele J
1 reviews | Active since May 2020
15 Jun 2020, 17:01
Disappointed customer! l want my refund before end of week
l placed an online order for 4 items on the 1st of May. 2 items out of 4 were delivered on the 6th of June, reason being 'OUT OF STOCK'. How long do l have to wait for my refund. Another 37 days???????.
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Edgars's replyOfficial
17 Jun 2020, 15:57Good day Simangele,
Thank you for taking time to write to us
We apologize profusely for the inconvenience caused.
Your complaint has been acknowledged, we will investigate and revert with feedback.
The reference number for the complaint is ***/GO.
Warm Regards
The Edgar's Customer Experience Team
Edgars's reply17 Jun 2020, 15:57
Official
Good day Simangele,
Thank you for taking time to write to us
We apologize profusely for the inconvenience caused.
Your complaint has been acknowledged, we will investigate and revert with feedback.
The reference number for the complaint is ***/GO.
Warm Regards
The Edgar's Customer Experience Team
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Simangele J's updateReviewer Update
17 Jun 2020, 16:13 Order number ***. The two items which were not delivered: SKU # ***2 & ***8
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Simangele J's update17 Jun 2020, 16:13
Reviewer Update
Order number ***. The two items which were not delivered: SKU # ***2 & ***8