ZD
Zoe D
1 reviews | Active since Feb 2020
08 Jun 2020, 09:21
Disappointed
I placed an online order on the 27th of April. After waiting for a long time, l received a rather tiny package on the 5th of June. After opening the package l realised my order was missing an item (pyjama set) there was no explanation as to why this item was not included. I am still waiting for an explanation. No one said anything about this item or my refund. So disappointed
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Zoe D's updateReviewer Update
08 Jun 2020, 13:09I hear you Edgars. I wanted those pyjamas. I expected good customer service. I am not supposed to guess that an item is out of stock. I should have been contacted and refunded if there was no other option. I bought from Edgars but it took Hellopeter for you to respond. Edgars l am expecting an email from you telling me when my refund will be in my bank account. I hope you still care enough to write to me personally
ZD
Zoe D's update08 Jun 2020, 13:09
Reviewer Update
I hear you Edgars. I wanted those pyjamas. I expected good customer service. I am not supposed to guess that an item is out of stock. I should have been contacted and refunded if there was no other option. I bought from Edgars but it took Hellopeter for you to respond. Edgars l am expecting an email from you telling me when my refund will be in my bank account. I hope you still care enough to write to me personally