Disappointed by how manipulative this company is

I honestly believed I was ****** and manipulated by Edgars, when I went to enquire about the hospital cash back and proof of me taking it and was advised that they've canceled it I guess that's when they made me sign as initially they never had proof from the way I see it.... Wow that's so manipulative when there's no proof in hand you make sure to get to one and make clients sign something which is not even written just giving them a pad to sign to say it's cancelation of the policy whereas it's now an official sign up.... I'm disappointed and disgusted.