Disappointed

My pay date for Edgars is at the end of every month, I always pay on time, or before and have been a customer for over 10 years. I have been seriously ill and hospitalized from the end of October, unable to do anything for myself. I asked someone to pay at least R400 which is more than half my installment, I was then hounded by Edgars daily even though I was in icu unable to communicate due to a brain condition. I’ve been treated like a ******** by Edgars, even now I’m still in hospital and my phone is ringing constantly from Edgars telling me to pay immediately. This is very disappointing, I almost died this was out of my control but I had every intention of paying once I get out of hospital. I cannot wait to pay off this account and close it, done with Edgars and their non existent customer service.