Disappointed
Just want to share my Edgars Online experience. Edgars, you still have a long way to go to compete with even the smallest online companies. I ordered a pair of shoes on the 21st of September. Today is the 1st of October. How hard can it be to fulfill an order? I went to my local store and saw the shoes I ordered in the same size and immediately regretted ordering online. Nevertheless, I was happy because I thought I was going to receive my shoes real soon. By the 28th I decided to phone the call center. They were quick to answer but not very helpful. I phoned today again and the friendly agent escalated the case. Im not very confident that anything will happen hence I'm writing this review. To all prospective online clients, wait a year or so before using the Edgars online portal
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Edgars's replyOfficial
01 Oct 2018, 12:30Thank you for making contact with us . Please note that our online team have already been notified and will track the status of your parcel and make contact with you. We apologise for the delayed delivery .
***/GO
Kind regards
The Edgar's Customer Experience Team
Best regards,
Edgars's reply01 Oct 2018, 12:30
Official
Thank you for making contact with us . Please note that our online team have already been notified and will track the status of your parcel and make contact with you. We apologise for the delayed delivery .
***/GO
Kind regards
The Edgar's Customer Experience Team
Best regards,
's updateReviewer Update
01 Oct 2018, 12:45*Update Edgars just phoned me and said i would have to wait another 4-7 days for delivery
's update01 Oct 2018, 12:45
Reviewer Update
*Update Edgars just phoned me and said i would have to wait another 4-7 days for delivery