Disapointed
<p>I bought a zte v7 fromm edgas south gate was told it has 8gig storagegr space it even says so on the box only to find out it has 4gigs that most of it is taken buy runing apps living me with only 200mb storage space this is misleading to the customer and why would a bigre like edgars allow their customers to be baboozeled by ZTE</p>
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Edgars's replyOfficial
15 Feb 2017, 14:11We have escalated the complaint to the Edgars South gate mall management to address as our valued customer is not happy with the handset purchased in store as the storage is not what was advertised. A reference number for the formal complaint logged on your behalf is as follows ***/GO. We understand all the inconveniences caused and frustrations incurred by the above matter. The store management will look into the matter and revert with feedback accordingly. Should you not receive feedback within 48 hours Kindly contact the Edcon Customer Experience Head Office at ***and quote your reference number.
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
Edgars's reply15 Feb 2017, 14:11
Official
We have escalated the complaint to the Edgars South gate mall management to address as our valued customer is not happy with the handset purchased in store as the storage is not what was advertised. A reference number for the formal complaint logged on your behalf is as follows ***/GO. We understand all the inconveniences caused and frustrations incurred by the above matter. The store management will look into the matter and revert with feedback accordingly. Should you not receive feedback within 48 hours Kindly contact the Edcon Customer Experience Head Office at ***and quote your reference number.
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
Edgars's replyOfficial
15 Feb 2017, 14:16We have escalated the complaint to the Edgars South gate mall management to address as our valued customer is not happy with the handset purchased in store as the storage is not what was advertised. A reference number for the formal complaint logged on your behalf is as follows ***/GO. We understand all the inconveniences caused and frustrations incurred by the above matter. The store management will look into the matter and revert with feedback accordingly. Should you not receive feedback within 48 hours Kindly contact the Edcon Customer Experience Head Office at ***and quote your reference number.
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
Edgars's reply15 Feb 2017, 14:16
Official
We have escalated the complaint to the Edgars South gate mall management to address as our valued customer is not happy with the handset purchased in store as the storage is not what was advertised. A reference number for the formal complaint logged on your behalf is as follows ***/GO. We understand all the inconveniences caused and frustrations incurred by the above matter. The store management will look into the matter and revert with feedback accordingly. Should you not receive feedback within 48 hours Kindly contact the Edcon Customer Experience Head Office at ***and quote your reference number.
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,