Direct Axis Spam
<p>Is there some way I can please get Edgars to stop bugging me. At least once a week I receive an SMS from them because I am a 'valued client' (I DON'T have an account with them!) and they encourage me to approach Direct Axis for a loan of up to R150 000. I have answered the SMS, emailed their head office and phoned to be removed from their SPAM list but the messages keep on coming. I am NOT interested in a loan from anyone and want them to stop bugging me! The number they are reaching me on is ********** </p>
Helpful (0)
Replies (1)0
Replies (1)
Edgars's replyOfficial
16 Mar 2017, 10:03Thank you for taking the time to send through an email.
Our sincere apologies for the negative experience in regards to the Direct Axis spam emails received.
Please be advised a request to remove your details from our marketing communication list is referred to our marketing list. However you still receive the last communication as our materials are loaded 30 days in advise.
Please find below reference number for this query:
***/GO
Should you need any further assistance please do not hesitate to contact us on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Best regards,
Edgars's reply16 Mar 2017, 10:03
Official
Thank you for taking the time to send through an email.
Our sincere apologies for the negative experience in regards to the Direct Axis spam emails received.
Please be advised a request to remove your details from our marketing communication list is referred to our marketing list. However you still receive the last communication as our materials are loaded 30 days in advise.
Please find below reference number for this query:
***/GO
Should you need any further assistance please do not hesitate to contact us on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Best regards,