jP
juan P

1 reviews | Active since Jul 2012

08 Mar 2017, 14:23

Despicable business practice: Blacklisted for R100 admin charges

<p>Received an email from Edgars indicating I have been reported to the credit bureau for bad debt.</p> <p><br /> <br /> My instalment due is R19, and total outstanding is R119.</p> <p> </p> <p>The irony is that I can’t even remember when last I bought anything from Edgars, THE OUSTAINDING BALANCE IS PROBABLY ONLY DUE TO ADMIN CHARGES.</p> <p> </p> <p>Edgars, you are ruining my perfect credit record for no reason. I opened my account with no admin fees included, these charges were added later without my consent.<br /> <br /> Edgars, you are truly despicable, *********, ************ with no regard for your customers financial wellbeing, and certainly no hesitation to cause severe inconvenience to your customers lives.</p>

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Replies (2)
Edgars
Edgars's reply09 Mar 2017, 09:40
Official

Kindly find the below accounts team details as the matter has to be escalated to them, because we do not have an account number to be able to assist further. The accounts team will assist further, you may reach the accounts team on the below details for follow up. Please find the below reference number for your post ***/GO

Tel: *** or ***Edgars.

Tel: ***Jet

Email: ***: Johannesburg

Email: ***: Cape Town / Durban

Tel: ***

Kind regards,

Customer Experience Team

Call Centre: ***.

jP
juan P's update10 Mar 2017, 10:08
Reviewer Update

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