1 reviews | Active since Oct 2018
Desperate **********
I was sold a damaged cellphone upon indicating it on the customer survey,a manager called to the store,PR exercise and pretended to solve the problem by promising to replace damaged part since they can't replace or discount the product,her deadline passed,no communication whatsoever.
Thanking you for making contact with us, Service is a priority at our stores and we must apologise for this lapse in service of us. Please assist us with the stores name and the purchase date of the cell phone as well the model so we can make a follow up with the stores management. Your reference number is ***/GO.
Thank you for bringing this matter to our attention and we look forward to your continued support
Kind regards,
The Customer Experience Team.
Best regards,
Thanking you for making contact with us, Service is a priority at our stores and we must apologise for this lapse in service of us. Please assist us with the stores name and the purchase date of the cell phone as well the model so we can make a follow up with the stores management. Your reference number is ***/GO.
Thank you for bringing this matter to our attention and we look forward to your continued support
Kind regards,
The Customer Experience Team.
Best regards,