1 reviews | Active since Nov 2011
Deserves a promotion!****gars
<p>Good day.</p> <p> </p> <p>I was at Edgars in Cresta mall yesterday(2016-12-29).I went there after receiving an sms stating that Edgars have rewarded me with R100 discount.When I got there Mbali told me that the card number does not match with the one stated on the sms and I must go to the Customer Service./Care</p> <p>At the Customer care I was assisted by Neziwe ,my God!!!What an angel!!That lady deserves all the best in life!!She explained to me that the old card (that was ******) is not linked to the new card I have but she will call the cash card department.The cash card department took her from pillar to post(from 2:45 till 4:00) She didn't give up ,she kept updating me about every thing she was doing while I was waiting at the counter.</p> <p>Finally someone assisted her and was able to trace the entire card number that had a voucher on.The sale went through.If I gave you a hard time girl my apologies but your patience means the world.You know exatcly what you doing there ,whoever hired you,did a great job ,a perfect one!!Keep up the good work,you are a star!!!!May God bless you with many more in llife and grant you all your wishes.</p> <p> </p> <p> </p> <p>Thank you Neziwe and Mbali!!</p> <p>Thank you Edgars for having such employees!!!!</p>
Thank you for taking the time and sharing your pleasant experience with us. We are so glad to hear you are pleased with the service you received in store by Neziwe and Mbali.
We will be sure to pass your comment over to Neziwe and Mbali and his direct manager.
Reference number: ***/GO
Kind Regards,
The Customer Experience Team
Thank you for taking the time and sharing your pleasant experience with us. We are so glad to hear you are pleased with the service you received in store by Neziwe and Mbali.
We will be sure to pass your comment over to Neziwe and Mbali and his direct manager.
Reference number: ***/GO
Kind Regards,
The Customer Experience Team
