AR
Ashwin R

1 reviews | Active since Dec 2017

15 Dec 2017, 13:14

dental insurance ********** sign-up

I entered the Liberty Mall branch of Edgards Pietermaritzburg to look at some stuff, at the entrance was parked a new car for competition marketing, there stood a lady who's name i did not get, she approached me and asked if i wanted to enter the competition. I told her that I am not here to buy today, she said no purchase was necessary to enter the competition and all I needed to do was show her my "thank you"card and she swiped it on the system, clicked on the signing pad, and told me to sign here to enter the competition, which I did.

A week later, i receive an sms and email telling me my "Edgars Dental insurance" documents will be mailed to me, what a shock I got... I never agreed to any such thing and have no idea that Edgars even had dental insurance....

Totally discuss for the integrity of the staff member who conned me into signing up for this insurance. I would never go back there knowing that ****** are working for at that store, next thing you know, my banks cards are being cloned. Totally unacceptable

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Replies (1)
Edgars
Edgars's reply18 Dec 2017, 13:21
Official

Thank you for bringing this matter to our attention.Please accept our sincere apologies for the lapse in service which will be addressed by management.In response to your email received, we hereby confirm that your dental insurance has been cancelled and reversed as requested.Your ***/GO

Kind regards

The Edcon Customer Experience Team