JH
John H
1 reviews | Active since Feb 2015
03 Feb 2015, 11:14
Delayed/No Feedback
I have been constantly trying to get a settlement quote for my Edgars account *** so I can make the necessary arrangements to settle & resolve this is full, i called into the customer service hotline and was re-directed to the debt review dept ***) which i have tried to contact for this but unable to get through. <br> <br> The line just always rings with no answer. <br> <br> can someone kindly please facilitate and provide me with the assistance i need urgently please. <br>
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Replies (1)
Edgars's replyOfficial
04 Feb 2015, 15:07Hello Bravolicious,
Our attempt to contact you at 02:41 PM but I couldn't reach you.
Please note we have liaised with our Dept Review department and they confirmed that you don't need a settlement amount, however, you may pay the balance on your account. If you wish to withdraw from dept review kindly get a 17W from court with a signature of the magistrate. We apologise for the overall experience.
Please find your reference number: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number
Kind regards.
Edcon customer experience team,
***
Our attempt to contact you at 02:41 PM but I couldn't reach you.
Please note we have liaised with our Dept Review department and they confirmed that you don't need a settlement amount, however, you may pay the balance on your account. If you wish to withdraw from dept review kindly get a 17W from court with a signature of the magistrate. We apologise for the overall experience.
Please find your reference number: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number
Kind regards.
Edcon customer experience team,
***
Best regards,
Edgars's reply04 Feb 2015, 15:07
Official
Hello Bravolicious,
Our attempt to contact you at 02:41 PM but I couldn't reach you.
Please note we have liaised with our Dept Review department and they confirmed that you don't need a settlement amount, however, you may pay the balance on your account. If you wish to withdraw from dept review kindly get a 17W from court with a signature of the magistrate. We apologise for the overall experience.
Please find your reference number: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number
Kind regards.
Edcon customer experience team,
***
Our attempt to contact you at 02:41 PM but I couldn't reach you.
Please note we have liaised with our Dept Review department and they confirmed that you don't need a settlement amount, however, you may pay the balance on your account. If you wish to withdraw from dept review kindly get a 17W from court with a signature of the magistrate. We apologise for the overall experience.
Please find your reference number: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number
Kind regards.
Edcon customer experience team,
***
Best regards,