NS
Nelda S
1 reviews | Active since Oct 2009
29 Jul 2015, 16:02
Delay tactic not to honor 50% discounts!
On Sunday 26 July my husband and I went to open an Egdars account. We were told about this wonderful promotion whereby if you open an account before 29 July you get 50% discount on your first purchase. With such a great offer who would not consider opening an Edgars account! To much disappointment it takes forever to get an account approve, I mean after 4 days and they a still \battling"to confirm employment! We find this very strange as the number supp**** is a reception number that deals with numerous calls everyday"
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Edgars's replyOfficial
30 Jul 2015, 17:27Hello nb1982,
We would like to apologise for the lapse in service. Please be advised we have referred this query to the New Accounts department to address. We assure you concrete feedback will be given to you shortly.
Please find your reference number: ***/GO
Kind regards.
Edcon customer experience team.
***
We would like to apologise for the lapse in service. Please be advised we have referred this query to the New Accounts department to address. We assure you concrete feedback will be given to you shortly.
Please find your reference number: ***/GO
Kind regards.
Edcon customer experience team.
***
Edgars's reply30 Jul 2015, 17:27
Official
Hello nb1982,
We would like to apologise for the lapse in service. Please be advised we have referred this query to the New Accounts department to address. We assure you concrete feedback will be given to you shortly.
Please find your reference number: ***/GO
Kind regards.
Edcon customer experience team.
***
We would like to apologise for the lapse in service. Please be advised we have referred this query to the New Accounts department to address. We assure you concrete feedback will be given to you shortly.
Please find your reference number: ***/GO
Kind regards.
Edcon customer experience team.
***