SM
Shalot M

1 reviews | Active since Jan 2018

27 Jan 2018, 23:36

De*****ing customers through their product offering

Edgars is at it again de*****ing us with products that we didn't sign for. I was very disappointed when I realized that a product called dental insurance was added to my account without my consent by a consultant at the Mall of Africa. Why would I insure my teeth whereas I have medical aid? This left a bad taste in my mouth!!! I'm going to close the account because clearly consultants are getting away with *****, when you buy using cash and swipe your card and sigh for points this is when they see an opportunity to make us sign for their stupid products!!! This is *****!!

Shazey

0
Replies (1)
Edgars
Edgars's reply29 Jan 2018, 12:10
Official

Thank you for bringing this matter to our attention .We can confirm that the dental insurance has been cancelled on the 17/1/18. Kindly note that our accounts team are busy investigating the dental insurance enrolment and feedback will be provided to you regarding any reversals .***/GO

Kind regards

The Edgar's Customer Experience Team

The Edgar's Customer Experience Team