vM
vuledzani M

1 reviews | Active since Oct 2012

27 Jul 2017, 15:26

DEFECTIVE PRODUCTS

<p>I am so dissapointed in the quality of Edgars/sissy boy products. i bought sissy boy jeans in December, now after six months the jean is so torn, i am told that i cannot return it or exchange it after the six months period. what am i supposed to do with a torn jean now. please help.</p> <p> </p>

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Replies (3)
Edgars
Edgars's reply28 Jul 2017, 09:26
Official

We have received your concerns and apologise for the inconvenience caused by the matter. Kindly be advised that the policy with regards to the quality of items is, they may be taken for quality assurance within the first six months of purchase and after that period the discretion is that of the store manager. Query ref no :***/GO

Kind regards,

Customer Experience Team

Call Centre: ***.

Best regards,

Edgars
Edgars's reply28 Jul 2017, 09:26
Official

We have received your concerns and apologise for the inconvenience caused by the matter. Kindly be advised that the policy with regards to the quality of items is, they may be taken for quality assurance within the first six months of purchase and after that period the discretion is that of the store manager. Query ref no :***/GO

Kind regards,

Customer Experience Team

Call Centre: ***.

Best regards,

Edgars
Edgars's reply28 Jul 2017, 09:27
Official

We have received your concerns and apologise for the inconvenience caused by the matter. Kindly be advised that the policy with regards to the quality of items is, they may be taken for quality assurance within the first six months of purchase and after that period the discretion is that of the store manager. Query ref no :***/GO

Kind regards,

Customer Experience Team

Call Centre: ***.

Best regards,