Decrease my Edgars account limit

<p>I have opened my Edgars account when I was 18 years old. That means I've been using my Edgars account now for 21 years. In 2016 I had about three months difficulties to pay my account. After those approximately 3 months I paid up my account in full and my balance was on zero. I always had a limit of approximately R10 000-00. Yesterday I was trying to buy Mango Plane Tickets on my Edgars Account, whereafter I had to find out my limit was dropped to about R2 900-00. That is not nearly enough for the Plane Tickets for me and my two children. I have contacted Edgars today, whereafter I was informed that I have to provide them with 3 months bank statements, and 3 months payslips, then they will consider raising my account again to R5 000. WTH?? That is still not enough to buy Plane Tickets. This is pathetic service from Edgars! Is this how you treat someone that's been a customer for 21 years?? </p>