Declined to do a default return

<p>I bought a jeans for my husband in december at edgars paid R699 for it however recently i discovered the jeans has a default on it . The stitching just below the zipper is starting to pull , so because I work for retail I'm fami**** with the Cpa policy regarding defaulted items which is 6months . On Friday 17/06/16 I went to the n1 city branch wanting to return the jeans as I still have my original till slip wanting to do an exchange but was told by the manager that they cannot take the jeans back due to wear nd tear and that it is washed out. It's a levi jeans it's not suppose to last for only a few months I have jeans that was bought 3years ago and are still going strong , very disappointed with the service , I've complained to there head office but was told the manager has already escalated the problem and there is nothing they can do. </p>