RS
Richard S
1 reviews | Active since Jun 2014
30 Jul 2015, 11:34
Declined insurance claim
I lost my phone on the 24th of July.<br> At around 17:30 when i was looking for my phone after work i could not find it.<br> The last place i had it was in my car at my work place in Parktown which is a construction site.<br> I don't know exactly where i lost my phone so i cannot say if it was lost or ****** so on the police affidavit i wrote the following description of events: \ Cellphone must have been ****** out of my car"i also specified where it was ****** / Lost (Parktown - Construction site). So on the claim form from Edgars i just wrote it a little different because i didn't think it would matter as its still the same explanation"
Helpful (0)
Replies (1)0
Replies (1)
Edgars's replyOfficial
31 Jul 2015, 14:01Hello richardstander12,
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused.
As per our telephonic discussion, please be advised that your claim has been approved.
Kindly visit the store and you will be assisted accordingly.
The reference is as follows: ***/GO
Should you require further assistance, kindly contact our customer experience team on ***
Thank you for your patience and continued support.
Regards,
The Customer Experience Team.
***
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused.
As per our telephonic discussion, please be advised that your claim has been approved.
Kindly visit the store and you will be assisted accordingly.
The reference is as follows: ***/GO
Should you require further assistance, kindly contact our customer experience team on ***
Thank you for your patience and continued support.
Regards,
The Customer Experience Team.
***
Edgars's reply31 Jul 2015, 14:01
Official
Hello richardstander12,
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused.
As per our telephonic discussion, please be advised that your claim has been approved.
Kindly visit the store and you will be assisted accordingly.
The reference is as follows: ***/GO
Should you require further assistance, kindly contact our customer experience team on ***
Thank you for your patience and continued support.
Regards,
The Customer Experience Team.
***
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused.
As per our telephonic discussion, please be advised that your claim has been approved.
Kindly visit the store and you will be assisted accordingly.
The reference is as follows: ***/GO
Should you require further assistance, kindly contact our customer experience team on ***
Thank you for your patience and continued support.
Regards,
The Customer Experience Team.
***