Deception

<p>To whom it may concern</p> <p> </p> <p>I have not been receiving my statements on monthly basis. I called the contact centre and requested my statement to be email to me. On 28 July I received the statement from Musa.</p> <p>I noticed that I have been charged R25 for airtime that I was not getting. I called again and was give 087 ********** to find out about the airtime, the airtime was cancelled on 1 June because I did not want the airtime. I have Ref EDRF-160 ********** 287 for cancellation and refund from Freddy and the attached letter reads about enrolled Cell C Airtime. You have all my details and I am using Vodacom not Cell C.</p> <p> </p> <p>I feel deceived because I have been billed for the service I did not ask for. Please refund my money from June 2015 to within 3 days and close my account, failure will result in taking the matter further. </p> <p> </p> <p>Regards</p> <p>i called the contact centre and 4 July the manager Renee Hendricks promised to call me back and i am still waiting.</p> <p> </p>