1 reviews | Active since Mar 2015
<p>Went to the pavilion on Sunday 20/10/2016, cashier "agreed" to me accepting the R22.80 monthly fee. Called the manager, and demanded to close my account (WHICH IS PAID UP) and I only pay R94 a month for Edgars Club (R44) and Edgars Legal (R50). This R94 was paid on 25 October 2016!I ended </p> <p>Manager insists I owe a balance of R50, and her argument is that I paid R94 on 25th but the R50 is due from the 28th! What *******. Why must I pay R50 when I filfilled my monthly obilgation of R94!!!</p> <p>She could not get hold of customer care. I could not close this account!!!</p> <p> </p> <p>Being a loyal customer since 2005, I am closing this account because of R22.80 theft! I DEMAND THIS ACCOUNT CLOSED!!! </p> <p>On this platform, i hereby cancel my legal aid and edgars club with immediate effect!</p>
Thank you for taking the time to share your concerns with us.
Please be advised your query has been escalated to our accounts management team for further assistance regarding the account.
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Kind regards,
Edcon customer experience team,
***
Best regards,
Thank you for taking the time to share your concerns with us.
Please be advised your query has been escalated to our accounts management team for further assistance regarding the account.
Your reference number ***/GO.
Kind regards,
Edcon customer experience team,
***
Best regards,
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