TK
Tatenda K
1 reviews | Active since May 2013
11 Jun 2015, 15:39
Debt prescribed but still showing on ITC
I had communication from Nimble Group regarding my account that it was prescribed in April but its still appearing on my credit report. They have communicated to me again after following up that it was resent to Edgars to update. Can you please assist me with updating it and a time frame on when it will be updated. The case was supposed to have been closed in April already. 2 months later we still talking about the same thing. My case number with Nimble Group was ***3. Please assist
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Edgars's replyOfficial
13 Jun 2015, 10:14Hello tmkawadza,
As per our telephonic conversation we must apologise for inconvenience and frustration caused. We have escalated your query to our accounts department, your will be receiving feedback shortly.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact our accounts department on ***
Kind regards,
Edcon customer experience team,
***
As per our telephonic conversation we must apologise for inconvenience and frustration caused. We have escalated your query to our accounts department, your will be receiving feedback shortly.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact our accounts department on ***
Kind regards,
Edcon customer experience team,
***
Edgars's reply13 Jun 2015, 10:14
Official
Hello tmkawadza,
As per our telephonic conversation we must apologise for inconvenience and frustration caused. We have escalated your query to our accounts department, your will be receiving feedback shortly.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact our accounts department on ***
Kind regards,
Edcon customer experience team,
***
As per our telephonic conversation we must apologise for inconvenience and frustration caused. We have escalated your query to our accounts department, your will be receiving feedback shortly.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact our accounts department on ***
Kind regards,
Edcon customer experience team,
***