MD
Mpho D
1 reviews | Active since Sept 2012
20 Jun 2015, 20:11
Debt Orders
They cancelled my debit order & now my account is in arrears. No one has called me & I had to phone the call centre where you don't get any service. Since the 10th my query hasn't been fixed which really frustrate me. Worse no voice recording of my previous calls to them. Very unhappy client
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Replies (1)
Edgars's replyOfficial
22 Jun 2015, 12:24Hello tshenthsi,
We would like to apologise for the overall experience. Please be advised your debit order query has been referred to the accounts department to address. We assure you concrete feedback will be given to you shortly.
Please find your reference number: ***/GO
If you require any further assistance, kindly contact the collections department on ***
Kind regards
Edcon customer experience team.
***
We would like to apologise for the overall experience. Please be advised your debit order query has been referred to the accounts department to address. We assure you concrete feedback will be given to you shortly.
Please find your reference number: ***/GO
If you require any further assistance, kindly contact the collections department on ***
Kind regards
Edcon customer experience team.
***
Best regards,
Edgars's reply22 Jun 2015, 12:24
Official
Hello tshenthsi,
We would like to apologise for the overall experience. Please be advised your debit order query has been referred to the accounts department to address. We assure you concrete feedback will be given to you shortly.
Please find your reference number: ***/GO
If you require any further assistance, kindly contact the collections department on ***
Kind regards
Edcon customer experience team.
***
We would like to apologise for the overall experience. Please be advised your debit order query has been referred to the accounts department to address. We assure you concrete feedback will be given to you shortly.
Please find your reference number: ***/GO
If you require any further assistance, kindly contact the collections department on ***
Kind regards
Edcon customer experience team.
***
Best regards,