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Phindile M

1 reviews | Active since Nov 2021

24 Nov 2021, 13:11

DEBT CANCELATION

I have an account that I have paid off and I closed it but it is still owing and very much open. HOW?

0
Replies (7)
Edgars
Edgars's reply24 Nov 2021, 13:30
Official
Good day Phindile.

Trust you well.

Tried calling you and received a voicemail  message.

Your query has been escalated to RCS who will be in contact via email and cellphone .

Thank you .

Best regards,

PM
Phindile M's update24 Nov 2021, 16:49
Reviewer Update
I don't know why we always happen to miss each other when you call. An email would not help this situation. I cannot seem to get hold anyone that Assist
Edgars
Edgars's reply25 Nov 2021, 09:04
Official
Good morning Phindile.

Thank you for taking my call.

Please email your paid up letter. 
I will escalate your query.

Thank you 


Best regards,

PM
Phindile M's update25 Nov 2021, 09:40
Reviewer Update
I have a proof of payment. I never received the letter. Please check who the account it was handed over to. Thank you.
Edgars
Edgars's reply25 Nov 2021, 09:44
Official
Hi Phindile.

Please email me your proof of payment . i will escalate to the relevant department.


Thank you 

Best regards,

PM
Phindile M's update21 Apr 2022, 07:25
Reviewer Update
This account still reflects on my credit score and its not closed.
Edgars
Edgars's reply21 Apr 2022, 08:45
Official
Good morning Phindile,

I have escalated your query to Nimble and feedback will be provided .

Thank you .

Best regards,