1 reviews | Active since Mar 2017

23 Mar 2017, 20:34

Deal service

<p>I went to Edgars CBD east london to return and item I received from a friend the cashier was so so rude no way of speaking to customers and kept banking the desk as she was soe***inh to me refusing to return the item I got from a friend VERY BAD SERVICE Rotton</p>

0
Replies (2)
Edgars
Edgars's reply24 Mar 2017, 13:43
Official

We have escalated the complaint to the Edgars East London management to address as our valued customer is not happy that the consultant did not assist our customer professionally. A reference number for the formal complaint logged on your behalf is as follows ***/GO. The store management will make certain that this kind of incident does not re occur and provide the necessary training for our staff members. It is feedback from customers like you that will ensure that we will continue to maintain the high standard of service that you expect of us.

Kind regards,

Customer Experience Team

Call Centre: ***.

Best regards,

Edgars
Edgars's reply24 Mar 2017, 13:43
Official

We have escalated the complaint to the Edgars East London management to address as our valued customer is not happy that the consultant did not assist our customer professionally. A reference number for the formal complaint logged on your behalf is as follows ***/GO. The store management will make certain that this kind of incident does not re occur and provide the necessary training for our staff members. It is feedback from customers like you that will ensure that we will continue to maintain the high standard of service that you expect of us.

Kind regards,

Customer Experience Team

Call Centre: ***.

Best regards,