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Helen A
1 reviews | Active since May 2012
02 Jan 2018, 07:51
Deaf ears
I am a long standing customer of Edgars. I am being harassed by them for paying my acvount!! They have not updated my info as requested and I receive NO invoices or statements per post as requested! Bad company!
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Edgars's replyOfficial
02 Jan 2018, 12:39Thank you for addressing your concerns regarding the non-receipt of statements.We have amended the statement flag to email and updated your email address accordingly .We will send you a copy of the latest statement for your perusal .We apologise for the inconvenience caused to you.If ever you do not receive a statement kindly enquire in store about your instalment that is due for the month.
Your ***/GO
Kind regards
The Edgar's Customer Experience Team
Best regards,
Edgars's reply02 Jan 2018, 12:39
Official
Thank you for addressing your concerns regarding the non-receipt of statements.We have amended the statement flag to email and updated your email address accordingly .We will send you a copy of the latest statement for your perusal .We apologise for the inconvenience caused to you.If ever you do not receive a statement kindly enquire in store about your instalment that is due for the month.
Your ***/GO
Kind regards
The Edgar's Customer Experience Team
Best regards,