Deaf Administrators and False Advertising
<p>I've been a customer of Edgars for 10 years holding an account. Every month with my monthly statement you tell i have a credit limit increase and to apply in store. I've app**** for the increase numerous times only to be told that it's my affordability which is declining. Which is a load of bulls, as i can close that account with you today and then you can come talk to me about affordability. Plus your administrators need to really pay closer attention when changing or updating a customers address. Still you have my address incorrect. Sort oit credit department or say cheers to a 10 year old customer.</p>
We have received your concerns and apologise for the inconvenience caused by the matter. Kindly note that as per the query with ref no ***/GO , the accounts team the matter has been actioned and resolved.
Kind regards,
Customer Experience Team
Call Centre: ***.
We have received your concerns and apologise for the inconvenience caused by the matter. Kindly note that as per the query with ref no ***/GO , the accounts team the matter has been actioned and resolved.
Kind regards,
Customer Experience Team
Call Centre: ***.
