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<p>DEAR EDGARS!!</p> <p> </p> <p>I SETTLED MY EDGARS ACCOUNT LAST YEAR AND REQUESTED THAT IT BE CLOSED! THREE MONTHS AGO HOWEVER, I RECEIVED A BILL FOR MOBILE CONTENT FOR "R102.63"</p> <p> </p> <p>I HAVE NOT BOUGHT ANYTHING AT EDGARS SINCE I SETTLED MY ACCOUNT, YET I HAVE A BILL OF R102.63???????? HOW DOES THAT WORK?</p> <p> </p> <p>I WAS ADVISED THAT THE BILL WAS FOR AIRTIME PURCHASED AT EDGARS, WHICH IS ******* . NOT ONCE DID I PURCHASE ANY MOBILE CONTENT FROM THE STORE.</p> <p> </p> <p>I CALLED THE EDGARS CALL CENTRE STARIGHT AWAY, AND AN AGENT ADVISED THAT HE WILL REVERSE THE CHARGES AND CLOSE THE ACCOUNT.</p> <p> </p> <p>THE NEXT MONTH, I RECEIVED THE SAME BILL, WHICH MEANS YOUR *********** STAFF DID NOT ACTION THE REVERSAL AND CLOSUE REQUEST.</p> <p>ONCE AGAIN, I INITIATED THE WHOLE PROCESS OF CALLING THE CALL CENTRE TO REVERSE AND CLOSE.</p> <p> </p> <p>SINCE THEN, I HAVE CALLED NUMEROUS CALL CENTRES AND EMAILED MULTIPLE INDIVIDUALS TO TRY AND GET THESE FEES REVERSED AND ACCOUNT CLOSED, BUT STILL NOTHING HAS BEEN DONE. </p> <p> </p> <p>WHAT'S EVEN WORSE IS THAT I RECEIVED A LETTER STATING THAT MY ACCOUNT IS “OVERDUE" AND HAS BEEN LISTED ON THE CREDIT BEAUREAX!!!!!!!!!!!!</p> <p> </p> <p>LISTING ME FOR ITEMS WHICH I DIDNT EVEN PURCHASE???</p> <p>THIS IS UTTER BULLSH*T!!!! </p> <p> </p> <p>SOMEONE NEEDS TO SORT THIS OUT ASAP!!!!</p>