<p>I opened my account with Edgars to purchase a cellphone. After i left the store a couple of days later a customer service guy called me offering all sorts of insurances and i kindly declined. I paid my installment for the month October only to see my balance was some exorbitant amount because the guy signed me up for the insurances i said no to. The people at the customer service at Rosebank were utterly rude and did not even try to b helpful. I then contacted Edgars via Facebook and they just forwaded me a number to call when i asked the people on the phone if the insurance charges werw reversed they said yes but i still havent received my statement for the month of October.</p>
Thank you for taking the time to share your concerns with us.
Please be advised the all financial products have been cancelled and reversed on your account as at 05/10/2016 .
Your reference number is ***/GO
Kind regards,
Edcon customer experience team,
***
Best regards,
Thank you for taking the time to share your concerns with us.
Please be advised the all financial products have been cancelled and reversed on your account as at 05/10/2016 .
Your reference number is ***/GO
Kind regards,
Edcon customer experience team,
***
Best regards,
Some of them were reversed not all ! How is my balance R817 when I've paid R350 for a R2000 phone please clarify.
Some of them were reversed not all ! How is my balance R817 when I've paid R350 for a R2000 phone please clarify.
When I've paid R1350*
When I've paid R1350*
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