Daylight ******s

This morning I got an sms from Edgars stating that I had to pay a certain amount. I was shocked as I last used my card in November 2020 and paid the settlement. So I phone them. Turns out there was a R30 I did not pay so that R30 has now accumulated from November 2020 up to now. I have not received any accounts since September 2020, no mention I had to pay R30 and then I had to ask for a settlement amount. That R30 that they must probably added to the account had now accumulated to R205!!!!! The lady informed me that if the account is not paid in full there will be a R30 charged each month. I said but I paid the amount in full and was then informed I should have asked for the settlement amount not paid the amount purchase amount!! so in other words the settlement amount also includes R30 extra!! *** is wrong with this picture???? everyone is just out to ***** the consumers!