LS
Lorraine S
1 reviews | Active since Jun 2018
28 Dec 2018, 15:42
day light ******* by Edgars
Dear Edcon it's so dissapointing how one needs to take so much effort to be done right. I'm pleading that you cancel the airtime subscription on my Edgars account which I didn't sign up for, and I demand a full refund since I am not even getting the airtime. it's been 2 years now and everytime I call they say it has been cancelled. should this not be resolved after this review i will be forced to take further steps
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Edgars's replyOfficial
29 Dec 2018, 10:45Dear Lorraine
Thank you for bringing this matter to our attention. We do apologize for the inconvenience caused
Kindly be advised that your query has been refereed to RMCS to assist with the cancellation as well as investigation with regards to the refund.
We will revert back to you, as soon as we receive feedback to confirm the outcome of your query.
Please find below reference number for this query:
***/GO
Kind Regards
The Edgars Team
***
Thank you for bringing this matter to our attention. We do apologize for the inconvenience caused
Kindly be advised that your query has been refereed to RMCS to assist with the cancellation as well as investigation with regards to the refund.
We will revert back to you, as soon as we receive feedback to confirm the outcome of your query.
Please find below reference number for this query:
***/GO
Kind Regards
The Edgars Team
***
Best regards,
Edgars's reply29 Dec 2018, 10:45
Official
Dear Lorraine
Thank you for bringing this matter to our attention. We do apologize for the inconvenience caused
Kindly be advised that your query has been refereed to RMCS to assist with the cancellation as well as investigation with regards to the refund.
We will revert back to you, as soon as we receive feedback to confirm the outcome of your query.
Please find below reference number for this query:
***/GO
Kind Regards
The Edgars Team
***
Thank you for bringing this matter to our attention. We do apologize for the inconvenience caused
Kindly be advised that your query has been refereed to RMCS to assist with the cancellation as well as investigation with regards to the refund.
We will revert back to you, as soon as we receive feedback to confirm the outcome of your query.
Please find below reference number for this query:
***/GO
Kind Regards
The Edgars Team
***
Best regards,