Day light ******* at Edgars and sister companies

I am a pensioner and have had an account at Edgars for over 20 yrs. I have had a bad experience in that in the past five years I have had to go to Edgars to cancel subscriptions to club memberships and or other products/services that get added to my account without my request or consent. I then engaged Edgars six months ago asking them to refund me and to stop adding these services and or products. at the beginning of this month I was told that there will be no refund and I should ask for tapes that prove that I requested the services. I am yet to receive the tapes and my account balance have increased despite the fact that I have not made any purchases and have cancelled the services imposed on me. the sad thing is I last made a purchase of R129.00 December 2019 and my balance at the time was R1000 a year. I have since paid R3200 and yet as I write this review my balance is R1126.66. note that my balance in January was R900 .00 when I logged a dispute with them. I have not made a purchase in 14 months and paid my account religiously until I logged the dispute with Edgars. I am owed R1500 not the other way round.