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Phumzile M
1 reviews | Active since Jun 2014
05 Jun 2015, 14:17
Damaged Cellphone
It is still weeks of a Blackberry handset with a BIS that is not working and Edgars refuses to replace the handset! Instead they have the handset going back and forth between the insurance provider and their repairers! Why I can't I just get a handset and Edgars takes it up with their suppliers???!! This whole thing is an inconvenience to me but I guess Edgars does not care!
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Replies (1)
Edgars's replyOfficial
08 Jun 2015, 14:31Hello P_Colvic,
We tried contacting you at 02:15 PM but we wouldn't reach you.
We would like to apologise that your cell phone has been send for repairs repeatedly. However, you did not specify the store where you purchased the handset so we may liaise with management. Kindly revert to us on the below number or write to us at *** and quote your reference number: ***/GO.
Kind regards.
Edcon customer experience team.
***
We tried contacting you at 02:15 PM but we wouldn't reach you.
We would like to apologise that your cell phone has been send for repairs repeatedly. However, you did not specify the store where you purchased the handset so we may liaise with management. Kindly revert to us on the below number or write to us at *** and quote your reference number: ***/GO.
Kind regards.
Edcon customer experience team.
***
Best regards,
Edgars's reply08 Jun 2015, 14:31
Official
Hello P_Colvic,
We tried contacting you at 02:15 PM but we wouldn't reach you.
We would like to apologise that your cell phone has been send for repairs repeatedly. However, you did not specify the store where you purchased the handset so we may liaise with management. Kindly revert to us on the below number or write to us at *** and quote your reference number: ***/GO.
Kind regards.
Edcon customer experience team.
***
We tried contacting you at 02:15 PM but we wouldn't reach you.
We would like to apologise that your cell phone has been send for repairs repeatedly. However, you did not specify the store where you purchased the handset so we may liaise with management. Kindly revert to us on the below number or write to us at *** and quote your reference number: ***/GO.
Kind regards.
Edcon customer experience team.
***
Best regards,