NM
Nehemia M
1 reviews | Active since Oct 2011
20 Mar 2015, 12:24
CUSTOMERS PLEASE READ YOUR STATEMENTS
You staff **********ly added a policy on my account and i reported the matter last year and even today your still investigating even when the shop is unable to give you the evidence that i signed for whatever funeral policies that were on my account.<br> <br> Please refund me and fix your procedures and internal controls to prevent ***** by your staff to your CUSTOMERS/clients.<br> <br> EDGARS CUSTOMERS PLEASE READ YOUR STATEMENTS CAREFULLY, THIS PEOPLE PUT POLICIES ON YOUR ACCOUNT WITHOUT YOUR CONSENT.
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Edgars's replyOfficial
20 Mar 2015, 16:38Hello nemza1,
We would like to apologise that there were financial services enrolled without your consent, Kindly note we have referred this matter to the accounts department for intervention. Concrete feedback will be given to you shortly.
Your reference number is as follows: ***/GO
If you require any further assistance, kindly contact the accounts department on ***
Kind regards.
Edcon customer experience team,
***
We would like to apologise that there were financial services enrolled without your consent, Kindly note we have referred this matter to the accounts department for intervention. Concrete feedback will be given to you shortly.
Your reference number is as follows: ***/GO
If you require any further assistance, kindly contact the accounts department on ***
Kind regards.
Edcon customer experience team,
***
Best regards,
Edgars's reply20 Mar 2015, 16:38
Official
Hello nemza1,
We would like to apologise that there were financial services enrolled without your consent, Kindly note we have referred this matter to the accounts department for intervention. Concrete feedback will be given to you shortly.
Your reference number is as follows: ***/GO
If you require any further assistance, kindly contact the accounts department on ***
Kind regards.
Edcon customer experience team,
***
We would like to apologise that there were financial services enrolled without your consent, Kindly note we have referred this matter to the accounts department for intervention. Concrete feedback will be given to you shortly.
Your reference number is as follows: ***/GO
If you require any further assistance, kindly contact the accounts department on ***
Kind regards.
Edcon customer experience team,
***
Best regards,