NR
NAvin R
1 reviews | Active since Jan 2015
06 Sept 2015, 14:27
customers getting ****** at edgars tthe glen
Went to edgars the glen to buy some clothing. Aam a cash customer and the cashier carryn kept my change of R5.00. My wife went to pay after me and she was ****** of R4.30. Tried very hard to get a manager but was told that I can only speak to them on the phone . Can't they even face. Their customers at the glen. Ridiculous. I am disgusted at being ****** at the gleb store by ur staff and even more disgusted at the attitude of the management, including display manager fiona and store manager paul. Can see why edgars is in financial trouble they do not bother about their cash paying customers
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Edgars's replyOfficial
07 Sept 2015, 13:14Hello Nitiashramlall,
Thank you for giving us feedback of your shopping experience. Its feedback from customer's like you that helps us improve on our short comings. Please note we have liaised with management because customers are supposed to be given their change back. It's not about the money but the ethical principle of it. We assure you concrete feedback will be given to you shortly.
The reference number for your query is:***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience
***
Thank you for giving us feedback of your shopping experience. Its feedback from customer's like you that helps us improve on our short comings. Please note we have liaised with management because customers are supposed to be given their change back. It's not about the money but the ethical principle of it. We assure you concrete feedback will be given to you shortly.
The reference number for your query is:***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience
***
Edgars's reply07 Sept 2015, 13:14
Official
Hello Nitiashramlall,
Thank you for giving us feedback of your shopping experience. Its feedback from customer's like you that helps us improve on our short comings. Please note we have liaised with management because customers are supposed to be given their change back. It's not about the money but the ethical principle of it. We assure you concrete feedback will be given to you shortly.
The reference number for your query is:***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience
***
Thank you for giving us feedback of your shopping experience. Its feedback from customer's like you that helps us improve on our short comings. Please note we have liaised with management because customers are supposed to be given their change back. It's not about the money but the ethical principle of it. We assure you concrete feedback will be given to you shortly.
The reference number for your query is:***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience
***