HH
HOWARD H
1 reviews | Active since Mar 2015
06 Apr 2015, 10:39
CUSTOMER STILL AWAITING REIMBUR*****T
reference number: ***/GO<br> To date, I am still waiting on my money to be refunded by Edgars. No reply from nobody at Edgars despite my debt counsellor's request to be reimbursed undue excess amounts paid over by payment agency enforced by standing court order, despite account being paid in full and settled over a month ago already. It's no use hearing from your customer experience department and not getting my money! When will I be refunded? At the end of month, payment agency will AGAIN pay undue money over to Edgars. DESPONDENT!!!
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Replies (1)Edgars's replyOfficial
08 Apr 2015, 09:54Hello Cherylhicks,
We are deeply sorry for the overall experience. Kindly note the accounts department is in receipt of your query and they have confirmed that the money will reflect on Wednesday due to the Easter holidays.
Please find your reference number: ***/GO
If you require any further assistance, kindly contact the accounts department on ***
Kind regards.
Edcon customer experience team,
***
We are deeply sorry for the overall experience. Kindly note the accounts department is in receipt of your query and they have confirmed that the money will reflect on Wednesday due to the Easter holidays.
Please find your reference number: ***/GO
If you require any further assistance, kindly contact the accounts department on ***
Kind regards.
Edcon customer experience team,
***
Edgars's reply08 Apr 2015, 09:54
Official
Hello Cherylhicks,
We are deeply sorry for the overall experience. Kindly note the accounts department is in receipt of your query and they have confirmed that the money will reflect on Wednesday due to the Easter holidays.
Please find your reference number: ***/GO
If you require any further assistance, kindly contact the accounts department on ***
Kind regards.
Edcon customer experience team,
***
We are deeply sorry for the overall experience. Kindly note the accounts department is in receipt of your query and they have confirmed that the money will reflect on Wednesday due to the Easter holidays.
Please find your reference number: ***/GO
If you require any further assistance, kindly contact the accounts department on ***
Kind regards.
Edcon customer experience team,
***
