1 reviews | Active since Aug 2016
customer service very poor from claremont
<p>i was trying to open an account, the guy was rude and he would be serving 2 customers at te same time, at one moment he just took off ddn tell me what was going on im so not impressed with the service i got. i thought that was it next he is now offering me extra products and im telling this chap i dont need dental cover and he insists in a very rude way to say i dhould get dental cove i told him even if it cost me R2 i dont want it and i kept asking so whats the progress is my application approved and he kept asaying its pending , so im here and i dont know what is happening....word of advise to Edgas please train your staff aat this rate you will not have happy custmers n future</p>
We must apologise for the delayed response.
Thank you for raising your concerns with us, this is certainly not the type of service we wish to render to our customers. We have addressed this incident to insure this will not happen in store again, your will be receiving further feedback shortly.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
We must apologise for the delayed response.
Thank you for raising your concerns with us, this is certainly not the type of service we wish to render to our customers. We have addressed this incident to insure this will not happen in store again, your will be receiving further feedback shortly.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***