Customer service bankrupt
It's been 2 weeks since I placed my order and 1 week since I responded to Edagrs and absolutely nothing. This is pathetic service from a retailer who is proving why South Africans no longer support as they did. Is this part of the reason Edgar's is in the financial position they are on. I need a refund with interest on the wasted money spent with no goods received.
Helpful (0)
Replies (2)0
Replies (2)
Edgars's replyOfficial
19 Sept 2019, 12:20Hi Adrian,
As per our records you were requested to provide us with with your order number on the 12.09.2019 through our customer relations email box. ( *** ).
As per our investigation the order is still not provided for further assistance.
Your reference number remains the same:
***/GO
Kind Regards
The Edgars Team
***
As per our records you were requested to provide us with with your order number on the 12.09.2019 through our customer relations email box. ( *** ).
As per our investigation the order is still not provided for further assistance.
Your reference number remains the same:
***/GO
Kind Regards
The Edgars Team
***
Best regards,
Edgars's reply19 Sept 2019, 12:20
Official
Hi Adrian,
As per our records you were requested to provide us with with your order number on the 12.09.2019 through our customer relations email box. ( *** ).
As per our investigation the order is still not provided for further assistance.
Your reference number remains the same:
***/GO
Kind Regards
The Edgars Team
***
As per our records you were requested to provide us with with your order number on the 12.09.2019 through our customer relations email box. ( *** ).
As per our investigation the order is still not provided for further assistance.
Your reference number remains the same:
***/GO
Kind Regards
The Edgars Team
***
Best regards,
's updateReviewer Update
20 Sept 2019, 16:30Please read the follow up message that indicates that the details are not visible on the website. Does anybody read the communication so is there an individual that provides blanket generic responses.
's update20 Sept 2019, 16:30
Reviewer Update
Please read the follow up message that indicates that the details are not visible on the website. Does anybody read the communication so is there an individual that provides blanket generic responses.