Customer Service????
<p>I called Edgars today to find out what the amount due is for this month. The phone was answered and they sent me through to accounts, they said hello and I responded with my name to start the conversation, just then the phone call was put down before I could ask my question. I the tried calling them back but no answer, I have been trying for a while now and no one is picking up the phone. </p>
As discussed telephonically we would like to apologise for the lapse service experienced.
As requested you will be receiving your monthly statements via email. The document in question will have a breakdown summary of your billings for that particular month.
Please find below reference number for this query:
***/GO
Should you need any further assistance please do not hesitate to contact us on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Best regards,
As discussed telephonically we would like to apologise for the lapse service experienced.
As requested you will be receiving your monthly statements via email. The document in question will have a breakdown summary of your billings for that particular month.
Please find below reference number for this query:
***/GO
Should you need any further assistance please do not hesitate to contact us on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Best regards,
Thank you for calling me and assisting me with my queries.
Thank you for calling me and assisting me with my queries.
Thanks for the message . We are sorry that the service received prompted you to complain, and we regret any inconvenience or frustrations this incident may have caused.As pr our telephonic discussion today the amount due on the 1/6/2017 is R41.02 to bring the account up to date.Should you require any further assistance do not hesitate to call us on ***
Your ***/GO
Kind regards
The Edgar's Customer Experience Team
Best regards,
Thanks for the message . We are sorry that the service received prompted you to complain, and we regret any inconvenience or frustrations this incident may have caused.As pr our telephonic discussion today the amount due on the 1/6/2017 is R41.02 to bring the account up to date.Should you require any further assistance do not hesitate to call us on ***
Your ***/GO
Kind regards
The Edgar's Customer Experience Team
Best regards,