Customer Service

<p>How is it possible to treat my wife like a ******** after being a loyal client for almost 20 years? After the Edgars POS device failed on Friday and deducting money from my account, they swiped my cards again and said they will reverse the first transaction. On Saturday my wife, secondary account holder, on my account wanted to exchange some items. She could not do anything due a so called ********** transaction on my account. My wife presented them with the receipt of Friday and told them that we are aware of the 2 transactions. After she spoke with the women from the *****s department, she was told that I need to phone them on Monday, and there is nothing they can do now to enable her to exchange some items, and buy more from Edgars. I would like to same rude woman to phone me and have the same attidtude towards me.</p>