1 reviews | Active since Nov 2016

06 Sept 2018, 17:15

Customer ripoff

How is it that I get billed something that I never asked for then I still have to keep on calling you when your store has messed up ,I want this fees for airtime to be cancelled and I want it credited back to my account ,this is the 2nd week now ,no one has made contact with me to show that this s being investigated ,this is actually *****,what is SMS air subscription and airtime/data subscription for R49 and R78x2!!!

0
Replies (1)
Edgars
Edgars's reply06 Sept 2018, 17:31
Official

Thank you for bringing this matter to our attention . We must apologise for the frustrations and inconvenience caused to you with the mobile content that was billed on your account.Kindly note that we will escalate your query to our service provider for a cancellation and the reversal of the fees. ***/GO

Kind regards

The Edgar's Customer Experience Team

Best regards,