Customer ******* by Edgars / RCS

Item: Edgars
Rating: 1
Author: Naledi T

I paid my account in full last month and requested for a paid up letter so that I can send to Experian. Today I receive a receive a statement saying that I owe Edgars R990.95 of Club and service fees. *** which club fees cos I never has any club fees in my entire relationship with Edgars. Their line is just ringing wasting my airtime and the stores are also not able to help. I need an explanation on this.

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Replies (1)

Naledi T's updateReviewer Update

22 Oct 2020, 12:50

Thanks to Lumka Nanze for confirming that the statement sent to me is not the updated one. She has also put on a request for me to receive my paid up letter.

Naledi T's update22 Oct 2020, 12:50

Reviewer Update

Thanks to Lumka Nanze for confirming that the statement sent to me is not the updated one. She has also put on a request for me to receive my paid up letter.