Customer overpaid

Item: Edgars
Rating: 1
Author: Regina M

I was told that Jet Edcon owes me some money which Is due to me and I was told to send my details to this email *** such as my I’d copy and banking details. Now the email address provided does not work ,it couldn’t be found.

What exactly is happening? Because you guys keep calling me and reminding me that I need to send my details

Helpful (0)

Replies (2)

Edgars's replyOfficial

25 Oct 2019, 09:58

Dear Regina,

Thank you for bringing this matter to our attention.

Please accept our sincere apologies for the inconvenience caused to you regarding the refund.

Kindly forward the below documents to us requesting for a refund to this email ***
.
*bank statement with account details
*Letter requesting a refund
*Copy of your ID

***/GO

Kind regards,
Edgar's Customer Experience Team
***

Best regards,

Edgars's reply25 Oct 2019, 09:58

Official

Best regards,

Regina M's updateReviewer Update

26 Oct 2019, 08:21

Thank you

Regina M's update26 Oct 2019, 08:21

Reviewer Update

Thank you

Customer overpaid

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