CUSTOMER NOT GIVEN BENEFIT OF DOUBT

Edgars has a 50% discount off all linen post festive season and a queen size bale set was marked at R299.00 which should have been reduced to R150.00 based on discount. In addition I was purchasing a queen size duvet set also discounted by 50% & a pair of mens sandals reduced by 30%. Cashier advised original item marked R299.00 was incorrectly marked and after discount was now R249.00 not R150.00 & department manager gave me long winded explanation that it was incorrectly marked and therefore did not qualify for discount to R150.00. I responded by saying that I was not responsible for the incorrect price marking & should therefore not be penalised but he was adamant. Thumbs down Edgars West Street since I've always received nothing but 1st class service from Edgars in the past. I will now pay up my account balance & close it as a result of this experience!