CUSTOMER LOST

I placed an online order on 3 May 2020. After waiting more than a month and a half I communicated with Edgars and the courier on the telephone and in writing to no avail. Both Edgars and the courier **** about when the package would be delivered.I eventually decided to cancel the order. Again I received no communication regarding the cancellation. I phoned their complaints line and they wouldn’t allow me to speak to a manager, there was no sincere apology offered for the rotten service and the call centre agent clearly couldn’t care less. I was told that I should phone the complaints line and the call centre agent then promptly gave me the exact same number then I had called him on in the first place- this is how much Edgars cares about the customers. This company along with its ‘don’t give a shift’ employees deserves to go under