1 reviews | Active since May 2016
Customer Care Services similar to SOE's - sucks
<p>I called Edgars Customer Care on Monday to get more info on a monthly deduction and the lady said they will get back to me up to this morning nothing happend . I also mentioned to the lady that no-one has returned my mails from the below email address and she gave me an email address which was incorrect.</p> <p>I heve been trying this email ********** from the 10 October (16 days) and no-one has returned any mail</p> <p> </p> <p>Does Edgars think they are too big to care about their customers</p>
Thank you for taking the time to share your concerns with us. We must apologise for the inconvenience and frustration caused in this matter.
Please be advised your query has been escalated to our accounts management team for further assistance.
Your reference number ***/GO.
Kind regards,
Edcon customer experience team,
***
Thank you for taking the time to share your concerns with us. We must apologise for the inconvenience and frustration caused in this matter.
Please be advised your query has been escalated to our accounts management team for further assistance.
Your reference number ***/GO.
Kind regards,
Edcon customer experience team,
***
" We must apologise for the inconvenience" is becoming a cultural greeting in South Africa.
I received a bland email no explanation why it took so long maybe your data is stored in Syria and with all the bombing could not retrieve files whould have been plausible
" We must apologise for the inconvenience" is becoming a cultural greeting in South Africa.
I received a bland email no explanation why it took so long maybe your data is stored in Syria and with all the bombing could not retrieve files whould have been plausible