ZC
Zain C
1 reviews | Active since Mar 2014
03 Jun 2019, 08:47
******** Behaviour
*****ing money from me.
I dont even have an airtime subscription on my account. Yet I am being charged for it. I queried it last month they said its not active yet I'm now charged 2 months for it
Helpful (0)
Replies (1)0
Replies (1)
Edgars's replyOfficial
03 Jun 2019, 10:57Dear Zain
Thank you for making contact with us .
Please note that we will follow up with our third parties , on the cancellation and reversals for the airtime subscriptions which is being billed to your account . This will take 5 business days and feedback will be provided to you .
We apologise for the frustrations caused to you.
***/GO
Kind regards
Edgars Customer Experience Team
***
Thank you for making contact with us .
Please note that we will follow up with our third parties , on the cancellation and reversals for the airtime subscriptions which is being billed to your account . This will take 5 business days and feedback will be provided to you .
We apologise for the frustrations caused to you.
***/GO
Kind regards
Edgars Customer Experience Team
***
Best regards,
Edgars's reply03 Jun 2019, 10:57
Official
Dear Zain
Thank you for making contact with us .
Please note that we will follow up with our third parties , on the cancellation and reversals for the airtime subscriptions which is being billed to your account . This will take 5 business days and feedback will be provided to you .
We apologise for the frustrations caused to you.
***/GO
Kind regards
Edgars Customer Experience Team
***
Thank you for making contact with us .
Please note that we will follow up with our third parties , on the cancellation and reversals for the airtime subscriptions which is being billed to your account . This will take 5 business days and feedback will be provided to you .
We apologise for the frustrations caused to you.
***/GO
Kind regards
Edgars Customer Experience Team
***
Best regards,