EK
Ernie K
1 reviews | Active since Jun 2015
29 Jun 2015, 09:36
Credit Report not updated after last payment
On 25 Feb 2015 I paid my last instalment on my Edgars account. Now I want to apply for a home loan. Just to find out that my Credit report states that I never paid the last instalment and Edgars never updated my credit record. Now I'm a bad payer according to my Credit Report and no one at Edgars Call Centre is able to help me. I've been phoning my ears off just to listen to there music. Please HELP me !!! I NEED A STATEMENT TO SHOW THAT I DO NOT OWE EDGARS ANY MONEY AND THEY NEED TO RECTIFY THE MONTHS THAT THY DID NOT UPDATE MY CREDIT REPORT!!!
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Edgars's replyOfficial
30 Jun 2015, 17:53Hello Ernie1234,
We would like to apologise for the inconvenience caused. Please note we have send a request for an ITC update to the accounts department. All concerns raised on this query will be addressed accordingly. Please accept our sincerest apologies but we assure you concrete feedback will be given to you shortly.
Please find your reference number: ***/GO
If you need any further assistance, please contact us on the below number.
Kind regards,
Edcon customer experience team,
***
We would like to apologise for the inconvenience caused. Please note we have send a request for an ITC update to the accounts department. All concerns raised on this query will be addressed accordingly. Please accept our sincerest apologies but we assure you concrete feedback will be given to you shortly.
Please find your reference number: ***/GO
If you need any further assistance, please contact us on the below number.
Kind regards,
Edcon customer experience team,
***
Edgars's reply30 Jun 2015, 17:53
Official
Hello Ernie1234,
We would like to apologise for the inconvenience caused. Please note we have send a request for an ITC update to the accounts department. All concerns raised on this query will be addressed accordingly. Please accept our sincerest apologies but we assure you concrete feedback will be given to you shortly.
Please find your reference number: ***/GO
If you need any further assistance, please contact us on the below number.
Kind regards,
Edcon customer experience team,
***
We would like to apologise for the inconvenience caused. Please note we have send a request for an ITC update to the accounts department. All concerns raised on this query will be addressed accordingly. Please accept our sincerest apologies but we assure you concrete feedback will be given to you shortly.
Please find your reference number: ***/GO
If you need any further assistance, please contact us on the below number.
Kind regards,
Edcon customer experience team,
***