1 reviews | Active since Jan 2014
Credit record not being updated
<p>Good day I have requested that my credit record be updated on 6 June 2016 and your department sent documentation that it will be done. The last time you updated my credit record was in May 2015. It is now September 2016 and you still did not update my credit record.</p>
Thank you for taking the time to share your concerns with us.
Please be advised your query has been escalated to our accounts management team for further assistance regarding the account profile.
Your reference number ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
Thank you for taking the time to share your concerns with us.
Please be advised your query has been escalated to our accounts management team for further assistance regarding the account profile.
Your reference number ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***