1 reviews | Active since Sept 2016

13 Apr 2017, 10:51

Credit on ACCOUNT

<p>After numerous attempts to have my account closed with you, I have still not received a response regarding the this nor regarding the credit owing - I sent all the relevant docs regarding this !! STILL NOTHING - GET MY ISSUE RESOLVED</p>

0
Replies (2)
Edgars
Edgars's reply18 Apr 2017, 09:14
Official

Kindly furnish us your account or ID number so that we may liaise with the accounts team regarding the settlement letter request. Alternatively kindly be advised that the matter regarding the account enquiry may be sent to the accounts team for actioning. They will revert back directly to you after actioning. The accounts team may be reached on the below details regarding the matter. Please find the below reference number for your post ***/GO.

Tel: *** or ***Edgars.

Tel: ***Jet

Email: ***: Johannesburg

Email: ***: Cape Town / Durban

Tel: ***

Kind regards,

Customer Experience Team

Call Centre: ***.

's update26 Apr 2017, 12:03
Reviewer Update

WHEN IS THIS ISSUE GOING TO BE RESOLVED